BAM 411 Human Resource Unit 1
Examination Answers
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BAM 411 Human Resource Unit 1 Examination
Answers
1.
________ plan training activities.
·
Managers
·
Training specialists
·
Corporate teachers
·
Job analysts
2. ________ organize the training
opportunities for a company.
·
EEO representatives
·
Trainings specialists
·
Change managers
·
Communication
directors
3.
The ________ HR group may provide specialized support for
organizational change.
·
centers of expertise
·
embedded
·
corporate
·
transactional
4. The proportion of
younger workers in the workforce is projected to ________.
·
stop growing
·
decrease
·
decrease at a faster
rate
·
increase at a slower
rate
5.
Over the next few years, employers may face a severe labor
shortage because ________.
·
people are living
longer
·
there are fewer people
entering the job market than there are retiring baby boomers
·
one-third of single
mothers are not in the labor force
·
All of the above.
6.
What tactic will employers likely have to take to fill openings
left by retiring employees?
·
hiring more women
·
instituting flexible
work hours
·
rehiring retirees
·
lowering the
retirement age
7.
Strategic human resource management refers to ________.
·
planning the balance
of internal strengths and weaknesses with external opportunities and threats to
maintain competitive advantage
·
extending a firm’s
sales, ownership, and manufacturing to new markets
·
formulating and
executing human resource policies and practices that produce theemployee
competencies and behaviors the company needs to achieve its strategic aims
·
emphasizing the
knowledge, education, training, skills, and expertise of a firm’s workers
8 . Which term refers to letting vendors abroad provide
services for a firm?
·
offshoring
·
application service
providers
·
data warehousing
·
external work systems
9.
________ refers to the tendency of firms to extend their
ownership to new markets abroad.
·
Trend analysis
·
Globalization
·
Outsourcing
·
Strategic human
resources
10. Which organization
provides professional certification for human resource managers?
·
Association of
Business Administration
·
Academy of HR Partners
·
Academy of Management
·
Society for Human
Resource Management
11. Which of the following
is an example of HR management’s changing role?
·
HR managers must be
individually centered so as to ensure that there will be nofavoritism.
·
HR managers must
represent the organization even when they are off the clock.
·
HR managers must
measurably improve organizational performance.
·
None of the above.
12. Which of the following
is not a factor changing the environment of HRM?
·
economic trends
·
demographic trends
·
“generation Y”
·
None of the above.
13. All of the following
are new HRM skills except:
·
improving internal
consulting skills.
·
improving off shoring
skills.
·
supplying
transactional services while serving more strategic, internal consulting
activities.
·
All of the above.
14. A ________ is a system
that enables employees to manage their own benefits and update their personal
information.
·
software based system
·
company portal
·
cybernetic portal
·
formulation system
15. Of the ten most
serious ethical issues, how many were HR related?
·
four
·
ten
·
six
·
seven
16. Which of the following
is an issue that HR managers have to deal with today?
·
managing ethics
·
adding value
·
managing employee
engagement
·
All of the above.
17. The ________ Amendment
to the U.S. Constitution states, “no person shall be deprived of life,liberty,
or property, without due process of the law.”
·
Tenth
·
Fifth
·
First
·
Thirteenth
18. The establishment of
the EEOC ________ the ability of the federal government to enforce equal
employment laws.
·
hampered
·
greatly enhanced
·
greatly reduced
·
truncated
19. Jack is a 55-year-old
American of Anglo-Saxon descent. What legislation is intended to protect Jack
from discrimination?
·
Age Discrimination in
Employment Act of 1967
·
Equal Pay Act of 1963
·
Executive Order 11246
·
Title VII
20. The Vocational
Rehabilitation Act requires that employers accommodate disabled workersexcept
when doing so imposes ________.
·
any form of
inconvenience
·
any objection by the
customers
·
an undue hardship
·
any financial burden
21. What was the name of
the landmark case the Supreme Court used to define unfair discrimination?
·
Griggs v. Duke Power
Company
·
Meritor Savings Bank
FSB v. Vinson
·
Faragher v. City of
Boca Raton
·
Roe v. Wade
22. All of the following are ways of proving sexual harassment
except:
·
visiting the
ombudsman.
·
hostile working
environment.
·
quid pro quo.
·
b and c only
23. Under the Federal
Agency Uniform guidelines, it may be ________ to discriminate againstpersons
even within the 40+ age bracket.
·
unlawful
·
necessary
·
lawful
·
b and c only
24. All of the following
are useful in minimizing liability for sexual harassment except:
·
establishing a
management response system.
·
taking all complaints
about harassment seriously.
·
adopting a policy that
forgives the first offense.
·
issuing a strong
policy statement condemning harassment.
25. Which of the following
is not a guideline arising out of Griggs v. Duke Power?
·
job relatedness
·
discrimination must
have disparate impact only
·
discrimination need
not be intentional
·
burden of proof on
employer
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