BAM 411 Human Resource Unit 3
Examination Answers
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BAM 411 Human Resource Unit 3 Examination
Answers
1.
The process of evaluating an employee’s current and/or past
performance relative to his or her performance standards is called ________.
·
employee selection
·
recruitment
·
performance appraisal
·
organizational
development
2.
The “S” in the acronym for SMART goals stands for ________.
·
straightforward
·
specific
·
strategic
·
support
3. Who is the primary
person responsible for doing the actual appraising of an employee’sperformance?
·
the EEO contact person
·
the company appraiser
·
the employee’s direct
supervisor
·
None of the above.
4.
Because in most organizations there is a hierarchy of goals,
employee performance standardsshould ________.
·
make sense in terms of
the broader organizational goals
·
be standard
·
be decided by the top
executive
·
All of the above.
5. Besides the
supervisor, which of the following is available to managers as an alternative
sourceof performance appraisal information?
·
the employee
·
rating committees
·
peers
·
All of the above.
6.
Suppose you have five employees to rate. You make a chart of all
possible pairs of employees for each trait being evaluate Then, you indicate
the better employee of the pair for each pair. Finally, you add up the number
of positives for each employee. In this case, you have used the________ method
of performance appraisal.
·
forced distribution
·
alternation ranking
·
paired comparison
·
graphic ranking scale
7.
To protect against bias claims when using the forced distribution
method, employers should
________.
·
train raters to be
objective
·
appoint a review
committee to review any employee’s low ranking
·
consider using
multiple raters in conjunction with the method
·
All of the above.
8.
All of the following are advantages of using the critical
incident method for appraisingperformance except that:
·
incidents can be tied
to performance goals.
·
it does not include a
numerical rating.
·
it provides examples
of good performance.
·
it provides examples
of poor performance.
9.
What is the fourth step in the Management by Objectives Method?
·
set the organization’s
goals
·
set departmental goals
·
discuss departmental
goals
·
define expected
results
10. One personality study
focused on how individual traits influenced the evaluations that studentsgave
their peers. Raters who scored higher on ________ tended to give their peers
lowerratings.
·
openness
·
agreeableness
·
conscientiousness
·
extroversion
11. One way of reducing
the problems of leniency or strictness in performance appraisals is to________.
·
consider the purpose
of the appraisal
·
be aware of the
problem
·
train supervisors to
avoid it
·
rank employees
12. When an employee’s
personal characteristics, such as gender, influence a supervisor’sevaluation of
his or her performance, the problem of ________ has occurred.
·
stereotyping
·
halo affect
·
central tendency
·
bias
13. When subordinates
provide feedback for supervisors, the comments should be anonymousbecause
identifiable responses tend to result in more ________.
·
critical ratings
·
inflated ratings
·
negative attitudes
from managers receiving the feedback
·
All of the above.
14. The process through
which someone becomes aware of personal skills, interests, knowledge,
motivations; acquires information about opportunities; identifies career goals;
and establishesaction plans to attain those goals is called ________.
·
career management
·
career development
·
career planning
·
organizational
development
15. Responsibility for
career development should always be left to the ________.
·
employee
·
manager
·
career success team
·
supervisor
16. What is another term
for 360-degree feedback?
·
multi-source feedback
·
upward feedback
·
wheel feedback
·
feedback loop
17. Direct financial
payments include all of the following except:
·
insurance
·
salaries
·
incentives
·
wages
18. Which of the following
is addressed by the Fair Labor Standards Act?
·
child labor
·
minimum wage
·
maximum hours
·
All of the above.
19. According to the Fair
Labor Standards Act, if a worker covered by the act works more than 40hours, he
or she will receive overtime pay at a rate of ________ of normal pay for any
hoursworked over 40 in a workweek.
·
150%
·
50%
·
125%
·
100%
20. Which of the following
occupations is exempt from overtime and minimum pay provisionsstated in the
Fair Labor Standards Act?
·
hourly cashiers
·
data entry
·
department heads
·
none of the above
21. Under which condition
is it acceptable for employees of the opposite sex to receive differentpay for
doing roughly equivalent work?
·
it is never acceptable
·
when the difference
exists because of a merit system
·
when the difference
exists despite similar responsibility
·
when the difference
exists despite equal skills
22. The ________ prohibits
discriminating against employees who are 40 years of age and older inall
aspects of employment, including compensation.
·
Civil Rights Act
·
Fair Labor Standards
Act
·
Equal Pay Act
·
Age Discrimination in
Employment Act
23. The ________ allows a
firm to borrow against employee stock held in trust.
·
Employer Retirement
Income Security Act
·
Fair Labor Standards
Act
·
National Labor
Relations Act
·
Civil Rights Act
24. A ________ is
comprised of jobs of approximately equal difficulty or importance as
establishedby job evaluation.
·
class
·
pay grade
·
benchmark
·
pay group
25. Which health benefit
listed below is offered by almost all employers?
·
wellness program
·
chiropractic insurance
·
medical care insurance
·
mental health
insurance
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